We feel it is unfair to any small order and badge-only customers to apply a standard postage and packing charge. Our charges, which are detailed below, are calculated based on the total weight of an order and include a small amount for the packing materials and labour in addition to the posting costs. The company reserves the right to amend these charges at any time.
Please note that the weights used by the website’s software in calculating postage charges are estimated weights from a database. The actual weight of the completed parcel may differ from the estimated weight due to factors relating to packing materials and the actual combination of products ordered.
UK mainland destinations:
|Orders up to 2 kgs.||Despatch by either Royal Mail or a courier service|
|Orders over 2 kgs.||Despatch by either Royal Mail or an alternative courier service|
|Despatch of orders by First Class service is available but this must be selected at check out. A next day delivery service is not provided.|
Overseas destinations (including Channel Islands and BFPO):
|Orders up to 2 kgs.||Despatch by Airmail by Royal Mail service|
|Orders over 2 kgs.||We reserve the right to select an alternative carrier service |
| Postal transit times vary considerably from area to area.|
Please see Royal Mail's website for details at: www.royalmail.com/parcel-despatch-low/international-delivery/country-guides
|The standard maximum weight for shipments is detailed below. Orders which total more than this weight will be stopped at check out and referred to us for a specific shipping quotation or for splitting into 2 or more parcels. Major items of equipment (all of which are clearly marked on the website) will also be referred at check out for quotation.|
|Maximum parcel weight :||UK orders - 20.0 kgs.|
Overseas - 2.0 kgs.
|P & P CHARGES – UNIFORM BADGES:|
All uniform badges have their postage cost calculated using an average weight badge and are charged as with any other item.
Due to limitations on this, you may find that orders of greater than 200 uniform badges have a postage cost that exceeds expectations. If you should encounter this issue please contact us by email and we would be happy to discuss a partial refund on the order.
There is no minimum or maximum order quantity of uniform badges unless otherwise specified on a product listing.
|Any order that contains any major items will be halted at check out and automatically referred to The Scout and Guide Shop for pricing. We will contact the customer with a specific quotation for shipping the order and on acceptance of the quoted price we will amend the order to include that price and confirm it to the customer for completion.|